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AI Outcome Story

Generative AI Transforms Employee
Feedback into Actionable Insights

Outcome Powered By: 

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Human Resources

AI Solution Type

Generative AI

Outcome

Using AI to aggregate and analyze employee feedback helps organizations make informed decisions to enhance workplace culture and satisfaction

Challenge 

  • Identifying Actionable Insights: Extracting meaningful and actionable insights from raw feedback data.

  • Personalization: Creating personalized development plans for employees based on generic feedback.

  • Diverse Feedback Channels: Feedback comes from multiple sources and in various formats.

Solution Process

  • Data Exploration and Understanding: The initial phase focused on exploring the available employee feedback and survey data.

  • Identifying Use Cases: Through discussions with stakeholders and analyzing the feedback data, key use cases were identified, such as aggregating employee surveys, generating 360 reports, and providing personalized coaching tips. 

Solution Details

  • Leveraging data aggregation and generative AI models with strategic prompt engineering, we analyze employee feedback to identify key themes and trends. 

  • This approach generates actionable insights, informing critical HR decisions and enhancing organizational strategies.

100% reduction in manual review of employee feedback and generation of personalized feedback report drafts. Create an upsell opportunity of AI coaching features. 
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